Keep SharePoint healthy
Updates, permissions, performance, and user requests, handled for you.
The challenge
Platforms decay without regular attention
After launch, small issues pile up: broken links, unmanaged sites, and requests nobody owns.
No clear owner for issues
Users do not know who to ask, and requests get lost.
Drift and sprawl
Sites, permissions, and licenses grow without review.
Missed platform changes
Microsoft updates arrive and nobody checks the impact.
What we offer
Services and capabilities
Choose what you need, or combine capabilities into one program.
- 01
Service desk for users
A clear route for questions and requests with agreed response times.
- 02
Monitoring and health reviews
Regular checks of usage, storage, permissions, and errors.
- 03
Change and update management
Review Microsoft 365 roadmap changes and act before they affect you.
- 04
Site lifecycle management
Review ownership, archive unused sites, and keep the tenant tidy.
- 05
Minor enhancements
A block of time each month for improvements and fixes.
- 06
Reporting
Monthly summaries of activity, issues, and recommendations.
Business use cases
Where this service delivers value
Common situations in which organizations engage us.
After a new intranet launch
Keep momentum and fix issues quickly.
Small IT teams
Extend capacity without hiring a specialist.
Regulated environments
Maintain evidence of reviews and changes.
Growing organizations
Keep structure and permissions under control.
Delivery methodology
How our support works
A clear, collaborative process so you always know what happens next.
- 1
Onboard
Document your environment, contacts, and priorities.
- 2
Agree
Set service levels, hours, and escalation paths.
- 3
Operate
Handle requests, monitoring, and routine reviews.
- 4
Report
Share monthly findings and recommendations.
- 5
Improve
Use the findings to plan enhancements.
Technologies & integrations
Platforms and tools we work with
We choose technology to fit your environment and integrate with the systems you already run.
- SharePoint Online
- Microsoft 365 admin center
- Microsoft Purview
- PowerShell
- Power Automate
FAQs
Common questions
Scope, timelines, pricing, support, and onboarding at a glance.
Can you support something you did not build?
Yes. We start with a review of the environment and agree what we will support.
What are your response times?
They are set in the support agreement according to priority and the plan you choose.
Can we change plans later?
Yes. Plans can be adjusted as your needs change.
Talk to us about support & maintenance
Book a consultation to discuss your goals.
- 1Tell us your goalsShare a few details.
- 2We confirm a timeWe reply with a time that works.
- 3We talk it throughA focused conversation on next steps.